Terms of Service

Please read these terms carefully before using our services.

Effective Date: January 1, 2026

Agreement to Terms

These Terms of Service ("Terms") govern your access to and use of the website and services provided by The Elm Group ("we," "us," or "our").

By accessing or using our services, you agree to be bound by these Terms. If you do not agree, do not use our services.

Description of Services

The Elm Group provides real estate services, including but not limited to:

  • Property listings and search functionality
  • Real estate consultation and advisory services
  • Property showings and tours
  • Market information and updates
  • Communication services including SMS notifications

Services are subject to change as we improve and expand our offerings.

Eligibility

To use our services, you must:

  • Be at least 18 years old
  • Provide accurate and complete information
  • Comply with all applicable laws and regulations

User Responsibilities

You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your information as needed
  • Use our services only for lawful purposes
  • Respect the rights of others and our staff

Acceptable Use

You agree not to:

  • Use our services for any unlawful purpose
  • Violate any applicable laws, including real estate regulations
  • Infringe on intellectual property rights
  • Transmit malware, spam, or harmful content
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt our services
  • Scrape, harvest, or extract data without permission
  • Misrepresent your identity or affiliation

Intellectual Property

Our IP: The Elm Group and its licensors own all rights to the website, including content, designs, trademarks, and other intellectual property. You receive a limited, non-exclusive license to use our website for personal, non-commercial purposes.

Property Listings: Listing information, including photos and descriptions, is provided for informational purposes. Copying or redistributing listing content without permission is prohibited.

Data and Privacy

Your use of our services is subject to our Privacy Policy. By using our services, you consent to our data practices as described therein.

Third-Party Links

Our website may contain links to third-party websites and services. Your use of third-party services is subject to their terms and privacy policies. We are not responsible for third-party services.

Disclaimers

As-Is: Our services are provided "as is" and "as available" without warranties of any kind, express or implied.

No Guarantee: We do not guarantee the accuracy, completeness, or timeliness of property listings or market information. All information should be independently verified.

Uptime: We aim for high availability but do not guarantee uninterrupted service.

Limitation of Liability

To the maximum extent permitted by law:

  • The Elm Group is not liable for indirect, incidental, special, consequential, or punitive damages
  • We are not liable for losses resulting from reliance on listing information, service interruptions, or unauthorized access beyond our reasonable control

Indemnification

You agree to indemnify and hold harmless The Elm Group, its officers, directors, employees, and agents from any claims, damages, or expenses arising from:

  • Your use of our services
  • Your violation of these Terms
  • Your violation of any law or third-party rights

Dispute Resolution

Governing Law: These Terms are governed by applicable state and federal laws.

Informal Resolution: Before filing a claim, you agree to contact us at information@realelmgroup.com to attempt informal resolution.

Changes to Terms

We may modify these Terms at any time. We will notify you of material changes via our website or other communications. Continued use after changes constitutes acceptance.

General Provisions

Entire Agreement: These Terms, along with our Privacy Policy, constitute the entire agreement between you and The Elm Group.

Severability: If any provision is found unenforceable, the remaining provisions remain in effect.

Waiver: Failure to enforce a provision does not waive our right to enforce it later.

SMS Messaging Terms

Consent to Receive SMS Messages

By providing your phone number on our website, contact forms, or during communications with our team, you expressly consent to receive SMS text messages from The Elm Group at the phone number provided.

Your consent is not a condition of service. You are not required to opt in to SMS messaging to use our services or work with us.

Types of Messages

If you opt in, you may receive SMS messages related to:

  • Property Inquiries: Responses to your questions about listings
  • Appointment Reminders: Scheduled showing reminders, meeting confirmations
  • Transaction Updates: Property availability, offer status, and transaction progress
  • Service Communications: Important information about your real estate journey

Message Frequency

Message frequency varies based on your inquiry activity and preferences.

Message and Data Rates

Message and data rates may apply. Check with your mobile carrier for details about your plan. The Elm Group is not responsible for any charges incurred from your carrier.

How to Opt Out

You can opt out of SMS messages at any time by:

  • Replying STOP to any SMS message from us
  • Replying UNSUBSCRIBE to any SMS message
  • Contacting us at information@realelmgroup.com with your phone number and request to opt out

After opting out, you will receive one final confirmation message. You will no longer receive SMS messages from The Elm Group unless you opt in again.

Note: Opting out of SMS does not affect other communications (email, phone calls).

How to Get Help

For help with SMS messaging:

Supported Carriers

SMS messaging is supported on all major U.S. carriers, including AT&T, Verizon, T-Mobile, and others. Carrier support may vary. The Elm Group is not responsible for delayed or undelivered messages due to carrier issues.

Privacy

Your phone number and SMS consent information are handled in accordance with our Privacy Policy. We do not sell your phone number or share it with third parties for their marketing purposes.

SMS Terms Summary

Program NameThe Elm Group SMS Notifications
Message TypesProperty inquiries, appointment reminders, transaction updates
FrequencyVaries based on activity
Opt-OutReply STOP
HelpReply HELP or email information@realelmgroup.com
CostMessage and data rates may apply

Questions About These Terms?

If you have any questions about these Terms of Service, please contact us: